We look forward to seeing you at events Genesys will be hosting or participating in throughout the year.

Breakfast with IMT-Alcatel-Genesys

  • When: May 15th
  • Location: Guadalajara, Jal
  • Description: The Instituto Mexicano de Telemarketing (IMT), Alcatel and Genesys will present our solutions. The IMT will speak about trends in the market, plus 9 tips for successful customer service.
  • For More Information: Claudia Siller – csiller@genesyslab.com

National Association of State Telecom Directors (NASTD) Midwest Regional Seminar

CS Week Conference 32

  • When: May 20 - 23
  • Location: San Antonio, TX
  • Description: CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, cooperative and municipal management.
  • For More Information: http://www.csweek.org/Conference32/

V Call Centers Congress Andean Region

  • When: May 21 - 23
  • Location: Bogotá, Colombia
  • Description: The most important regional congress of our market. Genesys is Platinum Sponsor and will share the booth with one local partner and etalk.
  • For More Information: http://www.acdecc.org/

Breakfast with Intech and Genesys

  • When: May 22nd
  • Location: Puerto Rico
  • Description: Intech and Genesys present how Genesys can help you to improve and optimize your contact center operations.
  • For More Information: Claudia Siller – csiller@genesyslab.com

Mexico Loan and Credit National Congress

  • When: May 22 - 23
  • Location: Mexico City
  • Description: This event is for all companies involved in the business of Credit and Collections. Genesys will demonstrate the solutions for the Collections industry.
  • For More Information: http://www.congresocredito.com/eventos.html

Customer Experience Workshop

  • When: May 29
  • Location: Hyatt on Capital Square, Columbus, OH
  • Description: Experience innovative solutions that improve customer service, reduce costs, and improve revenues. Then join us for dinner at Due Amici in historic downtown Columbus.
  • For More Information: http://genesyslabs-registration.com/?p=DCCC000110

National Association of State Telecom Directors (NASTD) West Regional Seminar

Gartner InFocus Day: Government

  • When: June 6th
  • Location: Washington DC
  • Description: Gartner will address the critical IT needs for Federal Government IT executives. In one 8-hour day participants will gain exclusive Gartner analyst insights and real-world best practices, plus participate in unique relationship building opportunities that maximize this event's highly efficient format.
  • For More Information: http://www.gartner.com/it/page.jsp?id=546656

Management of Change Federal Conference

  • When: June 8-10
  • Location: Norfolk, VA
  • Description: Over the last decade, government has worked towards adopting best practices, many of which are industry based. But have industry best practices proved to be the best approach for the government? Is there a “best” approach? Or is there a hybrid set of best practices for the new enterprise? Join us for the 2008 Management of Change Conference where we will explore this important question from several different angles.
  • For More Information: http://www.actgov.org/

Customer Experience Workshop

  • When: June 12th
  • Location: Westin Chicago River North, Chicago, IL
  • Description: Experience innovative solutions that improve customer service, reduce costs and improve revenues. Join us after the workshop to see the Chicago Cubs from our Wrigley Field Rooftop seats!
  • For More Information: http://genesyslabs-registration.com/?p=CHIC000110

National Association of State Telecom Directors (NASTD) Southern Regional Seminar

Customer Experience Workshop

  • When: June 24th
  • Location: Hilton Omaha, Omaha, NE
  • Description: Experience innovative solutions that improve customer service, reduce costs and improve revenues. After the workshop, join us for dinner at the charming Upstream Brewing Company in Omaha’s Old Market downtown area.

  • For More Information: http://genesyslabs-registration.com/?p=DCCO000110

Customer Experience Workshop

  • When: July 10th
  • Location: Park Hyatt Philadelphia, Philadelphia, PA
  • Description: Experience innovative solutions that improve customer service, reduce costs and improve revenues. Join us after the workshop to see the Philadelphia Phillies take on the St. Louis Cardinals.
  • For More Information:http://genesyslabs-registration.com/?p=DCCP000110

Canto 24th Telecommunication Conference and Trade Exhibition

  • When: July 16th
  • Location: Nassou
  • Description: The region’s most unique and diverse Telecommunication conference and trade exhibition for service providers in the Caribbean. The goals of CANTO 2008 are to utilize existing resources; share best practices and to assist each Telco achieve its respective objectives as a Caribbean unit. Genesys’ David Tidwell will discuss “The recipe for success”
  • For More Information: www.canto.org

Breakfast with IMT-Alcatel-Genesys

  • When: July 19th
  • Location: Queretaro
  • Description: The Instituto Mexicano de Telemarketing (IMT), Alcatel and Genesys will present our solutions. The IMT will speak about trends in the market, plus 9 tips for successful customer service.
  • For More Information: Claudia Siller – csiller@genesyslab.com

Customer Experience Workshop

  • When: July 23rd
  • Location: Grand Hyatt Denver, Denver, CO
  • Description: Experience innovative solutions that improve customer service, reduce costs and improve revenues. Join us after the workshop to see the Colorado Rockies take on the LA Dodgers.
  • For More Information: http://genesyslabs-registration.com/?p=DENV000110

National Association of State Telecom Directors (NASTD) Annual Conference