Genesys' Partner Certification initiatives recognize partners who are effective at delivering the high-quality solutions that customers demand. Partners who have achieved any of these certifications are identified in the Genesys Partner Directory, making it easier for customers to find the best partner for their needs.

The Partner Certification initiatives drive partner quality and ensure effective partner solutions. Whether they are choosing a large, multi-national corporation, small consulting company or individual technical experts, customers can trust a Genesys certification logo as a symbol of proven quality.

Partner Certification provides the foundation for partners to learn, grow and develop their business and solution offerings to benefit customers. It consists of three initiatives

Genesys Certified Professional Program for individuals
Gold Certification Program for partners
Gvalidated Application Integration program for partner applications