Genesys University and Thomson Prometric
Genesys University is partnered with Thomson Prometric, the worldwide
provider of technology-based testing services, to make Genesys certification
exams available at over 3,000 Prometric testing sites
worldwide. Genesys University forged this alliance in an effort to
provide better service to our partners and customers. Now our partners
and customers can enjoy the flexibility and convenience of taking a
certification exam near their home or office. Students who wish
to take an exam after completing the associated certification preparatory
track may be eligible to receive an exam discount voucher.
Genesys Certification Frequently Asked Questions
Get your questions answered or contact your local Genesys University
training center for further details.
The Genesys Certified Professional program currently offers the
following Genesys 7 certification exams:
*This certification applies to GVP version 7.5 and is also effective for candidates using software version 7.6. If you have a background in a previous GVP version, we recommend attending the preparatory training before taking this exam.
Please click on the links to learn more about these designations
and their Certification Preparatory Tracks. Genesys University's
certification preparatory tracks are a series of courses that train
students for success in the contact center and for the Genesys Certified
Professional exams. The certification exam will test the student
on both the course work and hands-on experience.
|