Genesys Community
Most Recent Blogs
 | The Engineer’s Dilemma - the Customer Service Dilemma - and Star Trek May 17, 20130 Jeff Woodland |
 | Does Your WFM Solution Have These Six Capabilities? May 16, 20130 Stefan Captijn |
 | The Dreaded Customer Care Four Letter “F-Bomb” May 15, 20130 Bradley Baumunk |
 | It’s Not You, It’s Me ... When (Customer) Relationships Break Down May 14, 20130 Brendan Dykes |
| Mistakes, Lies, and Training May 13, 20130 Jeff Woodland |
