In today’s competitive environment, customer satisfaction simply isn’t good enough. You have to create customer happiness—through a contact center that consistently delivers unmatched ease, efficiency and responsiveness.

The Dynamic Contact Center does just that. Join us at our Customer Experience Workshop in Chicago to see how Happy Happens.  

At these half–day workshops you’ll discover how to:

• Offer an inviting, intelligent customer front door
• Communicate the way customers want
• Contact your customers before they contact you
• Never leave your important customers on hold
• Bring agents anywhere/anytime to service customers
• Bring every department together to service the customer
• Create an experience dashboard

Your Customer Experience Is Everything. It impacts every aspect of your business—from agent productivity to stock price. Not to mention your own career track.

That’s why you should register for a Customer Experience Workshop today!

P.S. To make sure your experience is a great one, we’d like to invite you to watch the Chicago Cubs baseball game from our Wrigley Rooftop seats.

Register now for our Chicago workshop.

Date: Thursday, June 12, 2008
Time: 9:00 AM to 12:00 PM
Location: Westin Chicago River North

After the workshop, join us to watch the Chicago Cubs from our Wrigley Rooftop seats—the most unique baseball experience in Major League Baseball.