Contact Center Software & Customer Experience Management Solutions from Genesys. Make Customer Experience a top priority across your enterprise

Genesys to Acquire Leading Cloud Based Customer Engagement Solution Provider SoundBite Communications

Genesys Launches New Proactive Engagement Solution for E-commerce and Web Customer Service

Desjardins Group to Upgrade its Customer Contact Centers with Genesys

Genesys Launches Consultant Liaison Program

Genesys Completes Acquisitions of Angel.com and Utopy

Genesys to Acquire Leading Cloud-Based Self-Service Contact Center Provider, Angel, from parent MicroStrategy

Genesys Positioned in Gartner’s Magic Quadrant for CRM Web Customer Service Applications

Genesys Introduces the Genesys Partner Network

Genesys Connect Wins Best in Show Award at ITEXPO

Genesys Connect for Salesforce Service Cloud now available on Salesforce.com’s AppExchange

Set up Your Cloud Call Center in a Matter of Hours with Genesys Connect