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Events
CeBIT
Tuesday, March 2, 2010 - Saturday, March 6, 2010
Hannover,
Germany
Welcome to the world's most comprehensive showcase of digital technology and meet Genesys on Alcatel Lucent booth.
For more information, visit www.cebit.com . If you want to arrange a meeting with Genesys representatives, please contact beate.kaube@genesyslab.com
Next Generation Telecom Summit
Wednesday, March 3, 2010 - Friday, March 5, 2010
Ritz Carlton, Amelia Island, Florida,
United States
The Converged Services Summit will enable “C” level executives from the equipment manufacturer, service provider, content owner and Regulator community – all stakeholders in this developing new world of multimedia convergence – to come together and debate the challenges they face.
Blue Cross Blue Shield Contact Center Conference
Sunday, March 7, 2010 - Wednesday, March 10, 2010
Salt Lake City, UT,
United States
This Healthcare industry event is extremely targeted and attended by the contact center decision makers within all of the NA Blue plans. Genesys has a speaking slot with a Blues customer as well as a 10x20 booth. We will be showcasing our core solutions as well as introducing IWD to the plans.
IBM-Genesys joint seminar – iWD in the Financial Sector
Thursday, March 11, 2010
Paris,
France
IBM Forum
Join us for this seminar about Genesys iWD solution and hear how iWD improves efficiency and customer satisfaction in the financial sector by smoothing the processes.
Genesys partner IBM Global Business Services will participate to this seminar and use their strong expertise in Business Process Management solution to demonstrate how iWD can leverage those solutions.
For more information, please contact lucette.gaillard@genesyslab.com
Stratégie Clients (Ex. SECA)
Tuesday, March 16, 2010 - Thursday, March 18, 2010
Hall 1, Porte de Versailles, Paris,
France
The 2010 edition of the Stratégie Clients conference (previously known as SECA) will gather all industry players involved in marketing, CRM and customer relationship. It is a unique opportunity to learn about future challenges, technologies available, best practices etc.
If you want more information about Genesys presence, please contact lucette.gaillard@genesyslab.com
Financial Services Technology Summit
Wednesday, March 17, 2010 - Friday, March 19, 2010
Ritz Carlton, Amelia Island, FL,
United States
The Financial Services Technology Summit March 2010 will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.
VoiceCon
Monday, March 22, 2010 - Thursday, March 25, 2010
Gaylord Palms Resort & Convention Center, Orlando, Florida,
United States
VoiceCon returns to Orlando this March to host the leading vendors, IT professionals, industry experts for four information-packed days at the Gaylord Resort.
Customer Executive Forum
Monday, April 19, 2010 - Tuesday, April 20, 2010
Camelback Inn and Resort, Scottsdale, AZ,
United States
The publishers of CRM magazine join with Strativity Group in bringing you a unique opportunity to explore and define next-generation customer strategies by engaging with your peers in this innovative, inspiring and interactive meeting format.
Genesys G-Force Amsterdam 2010
Tuesday, April 27, 2010 - Thursday, April 29, 2010
RAI Congress Centre , Amsterdam,
Netherlands
Mark your calendars today and plan on joining us for Europe's premier customer experience event of the year: Genesys G-Force Amsterdam 2010
• Hear from thought leaders and industry experts about the latest customer service strategies
• Learn about customer experience innovations, best practices and solutions
• Network with leading customer service executives, your peers, and Genesys experts and partners
• See the latest technology solutions in action at the G-Force Partner Pavilion
More information will be available soon. In the meantime you can contact lara.booth@genesyslab.com
Government CIO Summit
Monday, September 20, 2010 - Wednesday, September 22, 2010
The Fairmont Turnberry Isle Resort & Club, Miami, FL,
United States
The CIO Summit 2010 in Florida will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.
