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Events

IBM-Genesys joint seminar – iWD in the Financial Sector
Thursday, March 11, 2010
Paris, France

IBM Forum
Join us for this seminar about Genesys iWD solution and hear how iWD improves efficiency and customer satisfaction in the financial sector by smoothing the processes.

Genesys partner IBM Global Business Services will participate to this seminar and use their strong expertise in Business Process Management solution to demonstrate how iWD can leverage those solutions.

For more information, please contact lucette.gaillard@genesyslab.com

Stratégie Clients (Ex. SECA)
Tuesday, March 16, 2010 - Thursday, March 18, 2010
Hall 1, Porte de Versailles, Paris, France

The 2010 edition of the Stratégie Clients conference (previously known as SECA) will gather all industry players involved in marketing, CRM and customer relationship. It is a unique opportunity to learn about future challenges, technologies available, best practices etc.

If you want more information about Genesys presence, please contact lucette.gaillard@genesyslab.com

Financial Services Technology Summit
Wednesday, March 17, 2010 - Friday, March 19, 2010
Ritz Carlton, Amelia Island, FL, United States

The Financial Services Technology Summit March 2010 will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.

VoiceCon
Monday, March 22, 2010 - Thursday, March 25, 2010
Gaylord Palms Resort & Convention Center, Orlando, Florida, United States

VoiceCon returns to Orlando this March to host the leading vendors, IT professionals, industry experts for four information-packed days at the Gaylord Resort.

DistribuTECH Conference and Exhibition
Tuesday, March 23, 2010 - Thursday, March 25, 2010
Tampa, Florida, United States

DistribuTECH takes an in depth look at the fundamental principles and newest technologies shaping the industry today.

AGA Tradeshow
Sunday, April 11, 2010 - Tuesday, April 13, 2010
Milwaukee, Wisconsin, United States

The AGA/EEI Customer Service Conference and Exposition is the premiere utility industry customer service conference.

SBC Conference
Monday, April 12, 2010
Washington, DC, United States

The 2010 Small Business Conference theme is “Start. Build. Conquer.”, reflecting the stages that small businesses go through as they grow from emergent companies into successful mid-tier businesses.

GENESYS G-FORCE CHICAGO 2010
Tuesday, April 13, 2010 - Thursday, April 15, 2010
Hilton Hotel, Chicago, IL, United States

Join us for the customer experience event of the year for the Americas.

• Hear from thought leaders and industry experts about the latest customer service strategies

• Learn about customer experience innovations, best practices and solutions

• Network with executives, peers, and Genesys experts and partners

• See real-world solutions in action at the G-Force Partner Pavilion

Customer Executive Forum
Monday, April 19, 2010 - Tuesday, April 20, 2010
Camelback Inn and Resort, Scottsdale, AZ, United States

The publishers of CRM magazine join with Strativity Group in bringing you a unique opportunity to explore and define next-generation customer strategies by engaging with your peers in this innovative, inspiring and interactive meeting format.

NASTD Eastern Region Seminar
Saturday, April 24, 2010 - Tuesday, April 27, 2010
Charleston, West Virgina, United States
Genesys G-Force Amsterdam 2010
Tuesday, April 27, 2010 - Thursday, April 29, 2010
RAI Congress Centre , Amsterdam, Netherlands

Mark your calendars today and plan on joining us for Europe's premier customer experience event of the year: Genesys G-Force Amsterdam 2010

• Hear from thought leaders and industry experts about the latest customer service strategies

• Learn about customer experience innovations, best practices and solutions

• Network with leading customer service executives, your peers, and Genesys experts and partners

• See the latest technology solutions in action at the G-Force Partner Pavilion

More information will be available soon. In the meantime you can contact lara.booth@genesyslab.com

NASCIO Mid-year Conference
Wednesday, April 28, 2010 - Saturday, May 1, 2010
Baltimore, Maryland, United States

NASCIO conferences provide a unique opportunity for corporate members to network with their state government business partners and to discuss the issues facing the information technology field in the public and private sector.

NASTD Midwest Region Seminar
Sunday, May 16, 2010 - Wednesday, May 19, 2010
Columbus, Ohio, United States
Management of Change Conference
Sunday, May 23, 2010
Philadelphia, Pennsylvania, United States

Today, the Management of Change conference is the longest running event in the government IT community, well respected for its timely and relevant topics and speakers.

CS Week
Tuesday, May 25, 2010 - Friday, May 28, 2010
Nashville, Tennessee, United States

- Explore high-quality technology choices.

- Listening to the perspectives of other utility professionals who have been there, done that.

- Learn how to compare and measure customer service success.

- Review business strategies needed to unleash the full potential of utility customer service

NASTD Western Region Seminar
Sunday, June 13, 2010 - Wednesday, June 16, 2010
Deadwood, South Dakota, United States
Government CIO Summit
Monday, September 20, 2010 - Wednesday, September 22, 2010
The Fairmont Turnberry Isle Resort & Club, Miami, FL, United States

The CIO Summit 2010 in Florida will once again serve as an arena for senior level executives to engage in clear and focused dialogue with their peers and examine their management objectives in a relaxed and vibrant environment.