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- Directory
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- Genesys eServices
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- Genesys Voice Platform (IVR)
- Virtual Hold for Genesys
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- Gplus Adapters
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- Directory
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Survey of 16 countries shows companies face increasing customer service challenges from lack of cross channel communications
| Attachment | Size |
|---|---|
| 20100427_CrossChannelSurvey_E.pdf | 637.18 KB |
