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Next Steps

The new Genesys Partner Program is designed to better support our partner network for mutual success. We see the future of the contact center as inclusive-Genesys and a rich network of partners working to deliver the full potential of the dynamic contact center.

Together with our partners, Genesys is committed to delivering the finest and most robust contact center offerings in the marketplace.

What's changed in the Genesys Partner Program?

Based on direct partner feedback, we've created a program that:

  • Is simple, easy to understand and aligned with partner business needs
  • Includes a roadmap and structure to reward partners who invest and commit to Genesys
  • Provides a Genesys relationship for small consulting companies who are "influencing" deals
  • Is based on contracts that are consistent and easier to manage

As a Genesys partner, how will you benefit from the new program?

The new program is designed to amplify the quality, value and performance you can derive from a Genesys relationship. Here's how:

  • Flexible - The program adapts to your business needs.
  • Consistent - Agreements and schedules are consistent and easier to manage.
  • Rewarding - The program structure is built on a clear roadmap that rewards partners who invest and commit to Genesys.
  • Understandable - The program is simple to understand and work with.
  • Inclusive - There is a place for all partners large and small. This includes companies who "influence" deals and want a basic relationship with Genesys.