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Benefits and Requirements for Partnering

The Genesys Partner Program features a rich set of business development, technical, educational, and marketing tools and resources designed to help partners profit by developing, marketing, selling, installing, and supporting Genesys solutions. Partners can:

Increase Revenues

  • Genesys delivers fast return on investment when integrated into an existing CRM environment
  • Access Genesys products, sales, and marketing tools and events to support customer solutions
  • Increase your addressable market by integrating applications with the Genesys suite and Genesys Voice Platform (GVP)
  • Use Software Access Packs to support customers, demonstrate Genesys products, and develop new applications. (Depending on tier, receive Software Access Packs or become eligible to purchase a Pack) 
  • Increase technical competency with exclusive partner-discounted Genesys University curriculum
  • Demo Licenses available upon completion of product and solution sales trainings

 

Provide Seamless Integrations

  • Genesys integrates with other applications such as ERP and document management systems*

* Partners who have completed integrations and successfully implemented them for a customer, may be invited to apply for the Gvalidated status to obtain application integration validation and joint marketing

  • Access to the Genesys Developer Portal (technical discussion forums, developer knowledge base, online training, code sharing, etc.)
  • Eligibility for technical support with Software Access Packs

 

Promote Your Offerings

  • Entry into the public Genesys online Partner Directory
  • Use of Partner Program logo
  • Genesys User Conference (G-Force) Sponsorship Opportunities
  • Joint tools, awareness, and lead generating initiatives

 

Entry-Level Requirements for Partnership

At a minimum, these basic requirements apply to partnership:

  • A registered business entity in any part of the world
  • Meet all training requirements before purchasing or receiving SDKs and Toolkits
  • Provide an opportunity for mutually beneficial relationship
  • Depending on tier, revenue requirements
  • Depending on tier, annual program fee (used as prepaid training)

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