- Products
- Directory
- Genesys CIM Platform
- Genesys Voice
- Genesys eServices
- Genesys Voice Platform (IVR)
- Virtual Hold for Genesys
- Genesys intelligent Workload Distribution
- Genesys SIP
- Genesys Workforce Management
- Performance Management
- Genesys Desktop
- Genesys Customer Interaction Portal
- Genesys Enterprise Telephony Software
- Gplus Adapters
- Genesys SDKs
- Genesys Compact Edition
- VitalSuite
- Product Solutions
- Directory
- Solutions
- Services
- Partners
- Library
- Training
- Technical Support
Benefits and Requirements for Partnering
The Genesys Partner Program features a rich set of business development, technical, educational, and marketing tools and resources designed to help partners profit by developing, marketing, selling, installing, and supporting Genesys solutions. Partners can:
Increase Revenues
- Genesys delivers fast return on investment when integrated into an existing CRM environment
- Access Genesys products, sales, and marketing tools and events to support customer solutions
- Increase your addressable market by integrating applications with the Genesys suite and Genesys Voice Platform (GVP)
- Use Software Access Packs to support customers, demonstrate Genesys products, and develop new applications. (Depending on tier, receive Software Access Packs or become eligible to purchase a Pack)
- Increase technical competency with exclusive partner-discounted Genesys University curriculum
- Demo Licenses available upon completion of product and solution sales trainings
Provide Seamless Integrations
- Genesys integrates with other applications such as ERP and document management systems*
* Partners who have completed integrations and successfully implemented them for a customer, may be invited to apply for the Gvalidated status to obtain application integration validation and joint marketing
- Access to the Genesys Developer Portal (technical discussion forums, developer knowledge base, online training, code sharing, etc.)
- Eligibility for technical support with Software Access Packs
Promote Your Offerings
- Entry into the public Genesys online Partner Directory
- Use of Partner Program logo
- Genesys User Conference (G-Force) Sponsorship Opportunities
- Joint tools, awareness, and lead generating initiatives
Entry-Level Requirements for Partnership
At a minimum, these basic requirements apply to partnership:
- A registered business entity in any part of the world
- Meet all training requirements before purchasing or receiving SDKs and Toolkits
- Provide an opportunity for mutually beneficial relationship
- Depending on tier, revenue requirements
- Depending on tier, annual program fee (used as prepaid training)

