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Genesys Gold GVP Certified Partners

The training requirements associated with achieving Gold GVP Certification are listed below.

6 Certified GVP Consultants
2 Framework and Routing Troubleshooting Specialists

*This certification applies to GVP version 7.5, and is also effective for candidates using software version 7.6.  If you have a background in a previous GVP version, we recommend attending the preparatory training before taking this exam.

Additional recommended courses:

Each certification requires passing an exam. Genesys recommends that certification candidates take the recommended courses in preparation for the exam.

 

Click on the course title to see the course details including any applicable prerequisites for the course. For a complete listing of Genesys University curriculum and relevant information, please refer to /training/ or contact your local Genesys University Registrar.