Next Steps

As a component of Genesys Proactive Contact, Emergency Notification was developed to assist governmental organizations to proactively notify citizens when events warrant.

Governments cannot afford to rely on an emergency notification system designed to function only on a hypothetical "someday." Governmental organizations need a reliable notification system that can be used for both day-to-day and emergency communications.

Dozens of Federal, State and Local governments deploy Genesys solutions everyday to:

  • Operate citizen information call centers
  • Manage tens of thousands of citizen interactions
  • Provide citizen self-service
  • Manage help desks that offer IT support to government workers

Download the Genesys Government Emergency Preparedness Solutions Brief.