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Genesys Enterprise Telephony Software Platform
The Genesys Enterprise Telephony Software (GETS) platform, in conjunction with Microsoft Office Communicator and Office Communications Server 2007, delivers a powerful real-time collaboration solution to enterprises. This enterprise collaboration solution bridges the gap between computer and phone, allowing users to collaborate with colleagues, access availability and presence information, and seamlessly manage calls. This increases productivity, while simultaneously generating tremendous savings by reducing operational expenses and deferring significant capital expenditures. GETS also allows enterprises to leverage their existing infrastructure or migrate to IP at their own pace, while minimizing costs and maximizing efficiency across telecom and data networks.
Advantages:
- Better leverage your existing infrastructure and reduce operational costs
- Optimize your enterprise resources and increase employee productivity to lower total overall costs
- Automatically re-route or forward calls based on time, importance, or priority
- Enable employees to transfer conversations from instant messaging to phone, and dial from any application, with a click of their mouse
- Scale collaboration gracefully as your organization grows, without performance degradation
Genesys announces official GETS support of Microsoft Office Communications Server Release 2 (OCS R2)


