Applying an open and standards-based design, Genesys SIP trunking enables a rich set of applications to empower your SIP customer service virtual call center operation through an extensive SIP Ecosystem. With this SIP Ecosystem, you have the freedom to pick the best devices and applications for your specific business needs. As a result, you will benefit from cost savings, integration flexibility, and investment protection.
Genesys SIP Contact Center Ecosystem
The Genesys SIP Trunking ecosystem consists for the following two programs:
Uses a standards-based SIP trunking interoperability program with over 70 tested SIP devices and applications.
Features the Genesys SIP Reference Architecture which offers best-in-class solutions from leading SIP devices or application vendors.