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Resources

2-pg DCE Business Messaging Brief
4-pg DCE Business Solution Brochure
Aditro Success Story
AEON Thailand Success Story
Agent Advisor Datasheet
Andrew Corporation Success Story
ASB Bank Success Story
Axtel Success Story
Bank Hapoalim Success Story
Bank Leumi Success Story
Bank Pekao Success Story
Belgacom Success Story
Best Practices for Implementing Advanced Skills-Based Routing White Paper
Bharti Airtel Success Story
Bill Peer on the Hotel Customer of the Near Future
Binding People, Process, Information and Systems to Improve the Customer Experience with Operational Intelligence
Boosting Contact Center Performance Management with Genesys Applications
Building and Measuring Business Value with Customer Surveys White Paper
Canadian Department of Oceans and Fisheries Success Story
Collections Strategies in a Tight Economy Strategy Guide