Your local Genesys University contact is your key resource for discovering all the training available to you, from the new Quality Conversation program and other self-paced and eLearning offerings to traditional classroom courses. We offer all our training modes in the Americas, APAC, and EMEA
Europe, Middle East, Africa
To register online, please visit our online scheduling and registration site. This service is available in English, German, French, and Italian. We have created a step-by-step guide on how to register.
If you would prefer to register off-line for a course in the EMEA region, please download the enrolment form*, and send the completed form to the attention of your local Genesys University Registrar. Please note that seats will not be confirmed until we have also received a valid form of payment (such as signed Purchase Order or Credit Card details).
Download the EMEA course schedule
Download the EMEA Terms and Conditions
The enrolment form is also available in French, Italian, and German. Please see the following localized pages.
United Kingdom
Genesys Telecommunications - Europe Ltd.
Genesys House
Frimley Business Park
Frimley, Camberley
Surrey GU16 7SG
Tel: +44 1276 457058
Fax: +44 1276 457001
E-mail: Training.UK@genesyslab.com
Germany
Genesys Telecommunications Laboratories GmbH
Joseph-Wild-Strasse 20, 3.OG
D-81829 München
Germany
Tel: +49 89 451 259 178 or 176
Fax: +49 89 451 259 70
E-mail: Training.Germany@genesyslab.com
France (temporary address)
Genesys Telecommunications SAS
Regus Issy les Moulineaux
13, rue Camille Desmoulins
92441 Cedex Issy les Moulineaux (Paris)
France
Tel: +33 1 41 10 17 60
Fax: +33 1 41 10 17 18
E-mail: Training.France@genesyslab.com
Italy
Genesys Telecommunications Italy
Via Torri Bianche 7
Edificio Faggio-6 piano
20871 Vimercate (MB)
Tel: +39 02 94751782
E-mail: Training.Italy@genesyslab.com
North America
United States
Genesys Headquarters
2001 Junipero Serra Blvd, 7th Floor
Daly City, CA 94104
USA
Tel: +1 650 466 2300
Fax: +1 650 466 1161
E-mail: Training.NorthAmerica@genesyslab.com
Latin America
Genesys Buenos Aires
Alicia. M. de Justo 1148, Piso 4, OF 406-C
Buenos Aires
Argentina
CP: C1107AAX
Tel: +1 305 319 2580
Fax: +1 650 466 1161
E-mail: Training.Latam@genesyslab.com
Asia Pacific
Australia (Sydney)
Genesys Laboratories Australasia Pty Ltd
Level 17
124 Walker Street
North Sydney, NSW 2060
Australia
Tel: +61 2 9463 8517
Fax: +61 2 9954 3751
E-mail: Training.APAC@genesyslab.com
Japan
Genesys Japan Co., Ltd
ThinkPark Tower 5F
Osaki 2-1-1, Shinagawa-ku
Tokyo 141-6005
Japan
Tel: +81 3 6361 8055
Fax: +81 33 6479 0013
E-mail: Training.JAPAN@genesyslab.com
