Onsite Training

Our trainers can come to you! Onsite training is the cost-effective solution for organizations that need group training. A Genesys University instructor can deliver training at or near your facility, saving you time and money on travel. Course content can be based on our standard offerings, or it can be customized to address the specific needs of your team.

Genesys can teach at the customer site, using customer equipment, the remote lab environment, or the Genesys mobile classroom. The mobile classroom allows any room (such as meeting rooms or hotels) to be transformed into a technical classroom. Genesys also has several third-party facilities worldwide that can be rented for customer training.

What is a mobile classroom?

A mobile classroom is a set of laptops that can be completely pre-configured by Genesys and delivered to your location. All you need to provide is a room with tables and chairs, a projector and screen, and the course can start within minutes.

What is the remote lab environment?

The remote lab environment allows students to access, via Internet, computers that have been imaged with our training environment in advance of the onsite delivery. With this delivery method, student machines are not required to be the high performance computers we would require for our standard training delivery, as long as they are equipped with at least a low bandwidth Internet connection. All course activity is performed on the remote computers. This is an ideal option when Genesys software cannot be installed on personal laptops without reconfiguration or to overcome limitations due to restricted administrative rights.