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Post Training Lab

Genesys University is pleased to announce our “Follow-up Anytime, Anywhere” learning with Genesys University Labs. This offering allows students to have an opportunity to follow-up on skills and knowledge learned during instructor-led training using the GU Online Hosted lab solution. The online lab can be scheduled to accommodate individual time restrictions. The lab environment is available 24x7, with access to technical support if the need arises.

  • Review training materials at your own pace
  • Zero travel costs
  • Utilize exercises, training manuals, and online virtual labs
  • Labs available up to 1 (one) year past your training course

 

Genesys University currently offers the following post training labs.

 

FRI-L

Framework Overview and Framework Installation 7 - Post Training Lab

 15 hours / 10 days

RRI-L

Routing and Reporting Overview and Installation 7 -  Post Training Lab

15 hours / 10 days

BRD-L

Building Basic Routing Strategies 7 – Post Training Lab

15 hours / 10 days

ARD-L

Building Advanced Routing Strategies 7 – Post Training Lab

15 hours / 10 days

WFP-L

Configuring, Forecasting, and Scheduling with Workforce Manager 7 – Post Training Lab

15 hours / 10 days

For more information, contact your local registrar.