Next Steps

The Development of Routing Strategies Path benefits students involved in creating and building routing strategies with the Interaction Routing Designer (IRD).

Course descriptions are linked from the diagram.


Framework Overview 7

FRO 7 (1 day)
 

Building Basic Routing Strategies 7

BRD 7 (4 days)
 
3-6 months experience designing, creating and testing routing strategies in a production environment
 

Building Advanced Routing Strategies 7

ARD 7 (5 days)

 
Click on the course to read the description.